Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Kindly note that chilled wines are not returnable.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
Terms & Conditions
Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for goods offered or produced by Lei (the “Goods”) via our Website [www.spades.com.mt.]. and/or by phone on email By doing so, you accept the present terms of sale without reserve, including those provided via hyptertext link and any procedures and policies posted on the Website. These terms of sale regulating the sale and purchasing of Goods shall be governed by and interpreted in accordance with the applicable Maltese Law.
In these terms of sale, “we” means [Premium brands ltd / Spades ] (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
3. Order Process
The advertising of Goods on our Website constitutes an “invitation to treat”; and your order for Goods constitutes a contractual offer. No agreement will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.
We shall accept orders for Goods made by customers subject to stock availability. We warrant that we shall endeavour to promptly notify you in the event that any product is out of stock as a result of high demand or any other cause.
In order to enter into an agreement to purchase Goods from us, you will need to take the following steps:
- you must choose the Goods you wish to purchase and then simply proceed the checkout;
- you must then enter the payment details requested by our website.
- we will then process your payment via bank transfer or cash on delivery (our service provider);
- we will then send you an automated order confirmation containing a summary of the Goods purchased by yourself, to the email address you provided in the process of entering the data, at which point your order will be completed and becomes a binding agreement.
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the Website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records shown here.
4. Price and Payment
Prices for Goods are quoted on our Website. The price is inclusive of all applicable charges & Vat. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the Goods. Delivery is free of charge over the certain amount mentioned on the website.
The payment process shall be exclusively between you (the buyer) and You . We, therefore have no access to details relating to payment except for contact information. You can access more information here.
Payment must be made upon the submission of your order or once goods are delivered.
Access and use of the Website is reserved to those persons who are capable of contracting in terms of Law. You hereby declare and warrant that:-
- you are a ‘consumer’ in terms of the Consumer Affairs Act (Chap. 378 of the Laws of Malta);
- you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
- the information provided in your order is accurate and complete;
- you will be able to accept delivery of the products;
6. Delivery Policy 6. Eligibility
Upon payment, you will receive a confirmation email from us containing a summary of your order. Deliveries are usually dispatched within 24 hours of order or as per your instructions / requirements.
We will also arrange for the products to be delivered to the address for delivery indicated in your order. We will use reasonable endeavours to deliver products on time.
7. Risk and Ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon delivery of the products.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process such refunds as soon as possible and, in any event, within 7 days of receipt of your valid notice of cancellation. On returning the goods, you will be responsible to pay any postage charges until the item reaches us. We will only accept goods which are unopened /undamaged bottles.
9. Intellectual Property
Spades is the operator of spades.com.mt. All trademarks, product names and company names or logos sited herein are the property of their respective owners. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ rights.
10. Website Disclaimer
The information contained in this Website is for general information purposes only. The information is provided by Spades wines & spirits and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of or in connection with the use of this Website.
Every effort is made to keep the Website online and running smoothly. However, Spades takes no responsibility for and will not be liable for the Website being temporarily unavailable due to technical issues beyond our control.
You agree and declare that we shall be indemnified and held harmless from and against all losses, charges, damages or any other charge (including legitimate fees) suffered by us as a result of your use of the Website . In particular, we shall be indemnified and held harmless from any cost, responsibility, loss, damage, cause of action, claim, procedure, application, third party action against us arising from:
- use of the Website and including the eventual payment obligation connected with the purchase of Goods; and/ or
- the provision of credit information through the Website, including personal financial data, whether knowingly or unknowingly; and/ or
- failure to comply with these terms of sale
- and/ or the breach of any clause of the present terms of sale;
- and/ or any responsibility deriving from the fiscal treatment of the payment or whatever part of it;
- and/ or any wilful or negligent irregularity put in place by yourself.
This indemnity in our favour is autonomous and irrevocable and shall survive the termination of these terms and conditions and/or the termination of the Website.
12. Governing law & Resolution of Disputes
You declare that you are aware of and accepts that www.spades.com.mt is a Website hosted from Malta and as a result any dispute that could arise between you as the customer and us, shall be governed by and construed in all respects in accordance with the laws of Malta.
We shall use our best endeavours to settle amicably any disputes between us in connection with or arising out of the existence, validity, construction, performance and termination of any binding provision in thess terms of sale.
Any question or conflict which may arise concerning the construction meaning or effect of this agreement or concerning the rights and liabilities of the parties hereunder or any other matter arising out of or in connection with this agreement or any dispute which fails to be resolved amicably within a period of 30 days shall be referred to a single arbitrator in Malta to be agreed between the parties. Failing such agreement within 30 days of the request by one party to the other that a matter be referred to arbitration in accordance with this Term such reference shall be to an arbitrator appointed by the Malta Arbitration Centre. The decision of such arbitrator shall be final and binding upon the parties. Any reference under this Clause shall be deemed to be a reference to arbitration within the meaning of Part IV of the Arbitration Act (Chapter 387 of the Laws of Malta).
13. General Terms
Images of products on our Website are for illustrative purposes only; actual products may differ. Given that you will only be able to see products online, this may lead to slight variation in the colour displayed on screen when compared to the real product.
The materials contained in this web site are provided for general information purposes only and are not intended to provide legal or other professional advice nor do they commit Spades Wines and Spirits to any obligation whatsoever. Spades Wines and Spirits accepts no responsibility for any direct, indirect or consequential loss or damage which may arise from reliance on information contained in this site. Users are advised to seek confirmation of statements made herein before acting upon them; specialist advice should also be sought on specific issues.
Notification of Changes to This Policy
Spades Wines and Spirits is continually improving and adding new functionality and features to its websites and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, Spades Wines and Spirits’s data practices will change from time to time. If and when our data practices change, Spades Wines and Spirits will post the changes on our websites to notify you of the changes. We encourage you to check this page frequently.
The only personal data Spades Wines and Spirits currently collects through its websites is the information you voluntarily give us when you use our sites.
For example, you may use this site to contact Spades Wines and Spirits with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal information.
Spades Wines and Spirits uses the personal data information you provide to answer the query you will have posted through the site. Spades Wines and Spirits and our affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. Spades Wines and Spirits and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications.
Similarly, we may provide “subscription” e-mail services, either directly or through affiliates, which enable you to receive current news about Spades Wines and Spirits and its business. For all such services, we will provide an opportunity to “opt-out” of, or cancel, the subscription.
Requirements and Criteria for Processing
Spades Wines and Spirits ensure that:
(a) personal data is processed fairly and lawfully;
(b) personal data is always processed in accordance with good practice;
(c) personal data is only collected for specific, explicitly stated and legitimate purposes;
(d) personal data is not processed for any purpose that is incompatible with that for which the information is collected;
(e) personal data that is processed is adequate and relevant in relation to the purposes of the processing;
(f) no more personal data is processed than is necessary having regard to the purposes of the processing;
(g) personal data that is processed is correct and, if necessary, up to date;
(h) all reasonable measures are taken to complete, correct, block or erase data to the extent that such data is incomplete or incorrect, having regard to the purposes for which they are processed;
(i) personal data is not kept for a period longer than is necessary, having regard to the purposes for which they are processed.
Personal data may be processed only if:
(a) the data subject has unambiguously given his consent; or
(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or
(c) processing is necessary for compliance with a legal obligation to which Spades Wines and Spirits is subject; or
(d) processing is necessary in order to protect the vital interests of the data subject; or
(e) processing is necessary for the performance of an activity that is carried out in the public interest or in the exercise of official authority vested in Spades Wines and Spirits or in a third party to whom the data is disclosed; or
(f) processing is necessary for a purpose that concerns a legitimate interest of Spades Wines and Spirits or of such a third party to whom personal data is provided, except where such interest is overridden by the interest to protect the fundamental rights and freedoms of the data subject and in particular the right to privacy.
Anonymous Data Collected Through www.Spades.com.mt
In addition to the information you provide when you use our websites, Spades Wines and Spirits uses technology to collect anonymous information about the use of our websites. For example, we use technology to track how many visitors access our websites, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a Spades Wines and Spirits website by clicking on one of our banner ads).
This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. Spades Wines and Spirits and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.
Disclosure of Your Personal Data
While no method of data transmission is guaranteed against unlawful third party interception or other misuse, Spades Wines and Spirits uses commercially reasonable efforts to ensure protection of your data including industry-standard encryption and offline security methods in our physical facilities.
Link to Other Sites
Rectification, Deletion etc
Spades Wines and Spirits shall at the request of the data subject to immediately rectify, block or erase such personal data that has not been processed in accordance with the Data Protection Act or with regulations made thereunder.
Spades Wines and Spirits shall notify any third party to whom the data has been disclosed about the measures undertaken as aforesaid.
Provided that no such notification need be provided if it is shown to be impossible or it will involve a disproportionate effort.
Subject Access Policy
Spades Wines and Spirits will provide information in response to any reasonable subject access request. Spades Wines and Spirits will ensure data are kept in an accessible form to facilitate subject access.
Spades Wines and Spirits at the request of the data subject shall provide to the data subject, without excessive delay and without expense, written information as to whether personal data concerning the data subject is processed:
Provided that a request by the data as aforesaid shall only be made by the data subject at reasonable intervals.
Any such application shall be made in writing to Spades Wines and Spirits and is to be signed by the data subject.
If such data is processed Spades Wines and Spirits shall provide to the data subject written information in an intelligible form about:
(a) actual information about the data subject which is processed;
(b) where this information has been collected;
(c) the purpose of the processing;
(d) to which recipients or categories of recipients the information is disclosed; and
(e) knowledge of the logic involved in any automatic processing of data concerning the data subject.