F.A.Q

❓ FAQs

⏱ How long does my order take to arrive?

We do our best to ensure your order reaches you as quickly as possible.

Orders placed through our website are usually delivered within 24 hours.

You will receive a call from our delivery team once your order is on the way.

🚚 What is the delivery cost?

• All orders include a service fee of €1.99
• Orders under €50 incur an additional €5 delivery charge (Malta only)
• Gozo deliveries:
  
• €10 for the first box (up to 12 bottles)
• €2 per additional box
• 
  
• Minimum order amount is €40

📞 Will I be contacted before delivery?

Yes. You will be contacted before delivery to confirm your availability.

If you are unavailable, we will either:

• Arrange delivery to an alternative address, or
• Schedule a second delivery attempt at a different time or date

🍷 I own a bar or restaurant and wish to open an account. What should I do?

Please contact us via:

• Our website messenger, or
• Email us at sales@spades.com.mt

Our team will be happy to assist you.